Welcome to the Eckerd ITS support site!
You will find answers to common problems below. If you don't find what you are looking for, you can open a ticket by clicking the green New Ticket button in the upper right hand side of this page.
Common Problems (10 articles)
How to check voicemail
Updated: Tuesday, February 26, 2019
How to Sign Out
Thursday, August 30, 2018
"You are not authorized to use the Web Information System" or "Your web access has been disabled." for ECWeb
Tuesday, August 14, 2018
Alternatives to text messages for Gmail 2-step authentication
Updated: Wednesday, September 19, 2018
I'm an alumnus - how do I access ECweb?
Tuesday, January 16, 2018 alumni, ecweb, password
General Request (2 articles)
Laptop choices for newly-accepted Eckerd College students.
Updated: Monday, April 22, 2019
Online Video Conference Options
Monday, October 29, 2018
General User Access Issues (4 articles)
Banner 9 - How to access it.
Updated: Wednesday, June 26, 2019
InCommon Login Help
Updated: Monday, July 15, 2019 incommon, password, saml, shibboleth
How to properly generate and submit and Access Request.
Monday, March 4, 2019
I am having trouble accessing Banner - Authentication Error
Updated: Friday, August 17, 2018
Desktop, Laptop, or Tablet Issue (4 articles)
ECWeb problem access - clear browser cache.
Updated: Monday, July 1, 2019
Migrate GroupMail files from a Windows 7 workstation to a Windows 10 workstation.
Wednesday, March 6, 2019
How can I used a wireless printer in my dorm room?
Friday, February 23, 2018
Request access to Student Locator.
Tuesday, February 20, 2018
ID Request (2 articles)
Media Services (AV and Event Support)