Welcome to the Eckerd ITS support site!

You will find answers to common problems below. If you don't find what you are looking for, you can open a ticket by clicking the green New Ticket button in the upper right hand side of this page.

Common Problems (9 articles)

How to Sign Out
Thursday, August 30, 2018
"You are not authorized to use the Web Information System" or "Your web access has been disabled." for ECWeb
Tuesday, August 14, 2018
Alternatives to text messages for Gmail 2-step authentication Updated
Updated: Wednesday, September 19, 2018
I'm an alumnus - how do I access ECweb?
Tuesday, January 16, 2018 alumni,ecweb,password
How do I change my password or reset it if I forget it?
Updated: Tuesday, July 17, 2018 password

General User Access Issues (1 articles)

I am having trouble accessing Banner - Authentication Error
Updated: Friday, August 17, 2018

Desktop/Laptop Support

Desktop, Laptop, or Tablet Issue (2 articles)

How can I used a wireless printer in my dorm room?
Friday, February 23, 2018
Request access to Student Locator.
Tuesday, February 20, 2018

Campus Safety

General Campus Safety (1 articles)

Can't upload vehicle documents
Thursday, July 19, 2018

ID Request (2 articles)

ID Found
Wednesday, July 18, 2018
ID ready for pickup
Wednesday, July 18, 2018

Instructional Technology

Faculty Request/Question (2 articles)

How Campus-Wide aliases work
Updated: Thursday, January 18, 2018 email
How Course Aliases Work
Updated: Thursday, January 18, 2018 aliases,courses,email,faculty

Media Services (AV and Event Support)

Projector, TV, or Podium Issue (1 articles)

AV Classroom Tech Tutorial
Updated: Thursday, August 30, 2018

Event Support Request (1 articles)

Requesting Event Tech Support
Updated: Tuesday, February 6, 2018

aliases (1) alumni (1) apogee (1) courses (1) dorm (1) ecweb (1) email (2) faculty (1) gmail (2) google (1) mfa (1) password (4) residences (1) resnet (1) security (1)