Welcome to the Eckerd ITS support site!
You will find answers to common problems below. If you don't find what you are looking for, you can open a ticket by clicking the green New Ticket button in the upper right hand side of this page.
Common Problems (9 articles)
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How to Sign Out
Thursday, August 30, 2018
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"You are not authorized to use the Web Information System" or "Your web access has been disabled." for ECWeb
Tuesday, August 14, 2018
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Alternatives to text messages for Gmail 2-step authentication
Updated: Wednesday, September 19, 2018
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I'm an alumnus - how do I access ECweb?
Tuesday, January 16, 2018 alumni,ecweb,password
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How do I change my password or reset it if I forget it?
Updated: Tuesday, July 17, 2018 password
General Request (1 articles)
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Online Video Conference Options
Monday, October 29, 2018
General User Access Issues (1 articles)
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I am having trouble accessing Banner - Authentication Error
Updated: Friday, August 17, 2018
Desktop/Laptop Support
Desktop, Laptop, or Tablet Issue (2 articles)
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How can I used a wireless printer in my dorm room?
Friday, February 23, 2018
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Request access to Student Locator.
Tuesday, February 20, 2018
Campus Safety
General Campus Safety (1 articles)
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Can't upload vehicle documents
Thursday, July 19, 2018
ID Request (2 articles)
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ID Found
Wednesday, July 18, 2018
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ID ready for pickup
Wednesday, July 18, 2018
Key Requests (1 articles)
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Key Request Completed
Thursday, November 1, 2018
Instructional Technology
Faculty Request/Question (2 articles)
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How Campus-Wide aliases work
Updated: Thursday, January 18, 2018 email
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How Course Aliases Work
Updated: Thursday, January 18, 2018 aliases,courses,email,faculty
Media Services (AV and Event Support)
Event Support Request (1 articles)
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Requesting Event Tech Support
Updated: Tuesday, February 6, 2018
Projector, TV, or Podium Issue (1 articles)
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AV Classroom Tech Tutorial
Updated: Thursday, August 30, 2018
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