Common Problems
Desktop/Laptop Support
Desktop, Laptop, or Tablet Issue
Printer Issue
Software or Web Site Issue
Student Repair
Helpdesk Support
General Request
General User Access Issues
Copycenter
Print Orders
Enterprise Applications Support
Misc Support Issue
Evision (Argos/Intellicheck)
Application Issues
Instructional Technology
Faculty Request/Question
Media Services (AV and Event Support)
Event Support Request
Projector, TV, or Podium Issue
Network Support
Apogee Stuff
Networking Issue

Common Problems

↑↓ Google Groups: Receiving Less Emails from Groups
Updated: Tuesday, April 8, 2025
↑↓ Changing your Google Groups Subscriptions/Leaving a Group
Updated: Tuesday, April 8, 2025 google groups
↑↓ Sending a Fax on Campus Updated
Updated: Tuesday, April 15, 2025 copier faxing scanner
↑↓ Google Storage Quotas
Updated: Tuesday, April 8, 2025 gmail google google drive
↑↓ Resetting your Eckerd password Updated
Updated: Friday, April 11, 2025 challenge question current active directory password eckerd password new password password reset portal pasword
↑↓ Youcanbook.me Timezone Issue
Updated: Monday, April 7, 2025 youcanbook.me timezone
↑↓ Where is ITS located?
Updated: Monday, April 7, 2025
↑↓ Eckerd Zoom Account
Updated: Tuesday, April 8, 2025
↑↓ OpenVPN: Adding Authy 2-factor (TOTP) App to Phone
Updated: Tuesday, April 8, 2025 authy openvpn vpn
↑↓ ITS Ticket Priority Scale
Updated: Monday, April 7, 2025 priority tickets
↑↓ OpenVPN Client: Check Version and Update Protocol
Updated: Tuesday, April 8, 2025 openvpn vpn
↑↓ OpenVPN Client: Add your Eckerd College VPN Token to Authenticator App.
Updated: Tuesday, April 8, 2025 authenticator openvpn vpn
↑↓ OpenVPN Client: Delete and Re-Add your Profile
Updated: Tuesday, April 8, 2025 openvpn profile troubleshoot
↑↓ OpenVPN Client: Login Process with Authy
Updated: Tuesday, April 8, 2025 authy openvpn
↑↓ Job Title Discrepancy and How To Initiate Change
Updated: Tuesday, April 8, 2025
↑↓ Headset Key Updated
Updated: Tuesday, April 15, 2025 handset hset legacy nec
↑↓ Sending Email as a Google Group
Updated: Tuesday, April 8, 2025 gmail google groups
↑↓ Fax Confirmation Email
Updated: Monday, September 16, 2019
↑↓ How to Check Voicemail (Legacy Phone System) Updated
Updated: Tuesday, April 15, 2025 legacy nec phone
↑↓ Alternatives to text messages for Gmail 2-step authentication
Updated: Wednesday, September 19, 2018
↑↓ I'm an alumnus - how do I access ECweb?
Updated: Tuesday, April 8, 2025 alumni ecweb password
↑↓ Changing and Resetting your MyEckerd Password
Updated: Tuesday, April 8, 2025 password
↑↓ Residential Network: Contacting Boldyn Support. Updated
Updated: Wednesday, April 16, 2025 apogee dorm residences resnet
↑↓ When You Get Hacked:
Updated: Tuesday, April 8, 2025 gmail password security
↑↓ Securing your Account with 2 Factor Authentication Updated
Updated: Thursday, April 10, 2025 gmail google mfa password
↑↓ Forgot your Eckerd password
Updated: Monday, April 7, 2025