Forgot your Eckerd password
Forgot your Eckerd password
- Click 'Go to 'Reset Tool' under Password Reset.
- Enter your MyEckerd username (the first portion of your email before the '@eckerd.edu') and authenticate using your current Active Directory password, email, cell phone, or challenge questions.*
- Enter your new password and click Reset.
- Ensure your password is changed successfully by making sure both Active Directory and Eckerd G Suite are turned green. If Active Directory denies the change, input a new password.
* Accounts created before July 2018 have been loaded with challenge questions, and we periodically ask users to update their challenge questions and cell phone (SMS) information using the Update Profile tool.
If you are unable to use the forgot password page for any reason, please submit a request here, or call the ITS front helpdesk at 727-864-8318.