Resetting your Eckerd password
- Click Go to Reset Tool under 'Password Reset'
- Enter your Eckerd username (portion that comes before @eckerd.edu in your email) and authenticate using your current Active Directory password, cell phone number, email, or challenge questions.
- Enter your new password and click Reset
- Please keep in my mind: Active Directory will not let you repeat a recent password, nor will it allow you to use part of your name or email address.
- If you get an error message that reads 'failed dictionary', it means the phrase chosen is not satisfactory. It tends to reject phrases with repeated symbols, letters, or numbers. To combat this, substitute symbols for others, or break apart words using various characters.
- Make sure that all sections say successful (green check) and there are no errors (red x) before clicking finish.