Common Problems 24

• ⇅ Google Groups: Receiving Less Emails from Groups

  Updated: Tuesday, April 8, 2025

• ⇅ Changing your Google Groups Subscriptions/Leaving a Group

  Updated: Tuesday, April 8, 2025 google groups

• ⇅ Sending a Fax on Campus

  Updated: Tuesday, April 15, 2025 faxing copier scanner

• ⇅ Youcanbook.me Timezone Issue

  Updated: Monday, April 7, 2025 youcanbook.me timezone

• ⇅ Where is ITS located?

  Updated: Monday, April 7, 2025

Print Orders 1

• ⇅ Copy Center Print Requests

  Updated: Monday, April 7, 2025 copy center print requests

Desktop, Laptop, or Tablet Issue 14

• ⇅ How to validate the KnowBe4 Phish Alert Button (PAB) in Chrome

  Thursday, May 7, 2026

• ⇅ Creative Cloud All Apps and Adobe Express: FAQ

  Updated: Tuesday, April 8, 2025 adobe creative cloud adobe express

• ⇅ Adobe Express

  Updated: Tuesday, April 15, 2025 adobe express

• ⇅ Counseling Services Titanium Workstation Setup

  Updated: Tuesday, April 15, 2025 titanium counseling

• ⇅ Suggestions for Purchasing New Computers

  Updated: Monday, February 26, 2024

Printer Issue 1

• ⇅ Canon Copier - print from USB.

  Thursday, August 22, 2019

Software or Web Site Issue 1

• ⇅ Using Docker on Eckerd Networks - change default container IP Range

  Updated: Tuesday, April 15, 2025 docker networking

Student Repair 1

• ⇅ Computer Assistance and Personal Device Repair

  Updated: Tuesday, April 8, 2025

Application Issues 1

• ⇅ Missing Profile Picture from Banner Employee Self Service

  Updated: Tuesday, April 8, 2025 banner ad blockers

Evision (Argos/FormFusion/Intellicheck) 1

• ⇅ How to Install Argos

  Updated: Tuesday, April 8, 2025 argos evisions

Misc Support Issue 1

• ⇅ How To Check the ASCII Characters in a Name

  Updated: Tuesday, April 8, 2025 name ascii

General Request 7

Items that are ITS department or General help desk

• ⇅ Disabling Gemini in Google Apps

  Updated: Wednesday, August 5, 2026 google google drive

• ⇅ Auxiliary Admin Account - request form.

  Thursday, April 17, 2025 admin aux admin

• ⇅ Updating Preferred Name

  Updated: Tuesday, April 15, 2025

• ⇅ How do I transfer someone back to the main Eckerd phone tree

  Tuesday, February 7, 2023 phone

• ⇅ What is the structure of the term code?

  Updated: Tuesday, April 15, 2025 term semester academic year

General User Access Issues 11

Used for general access request problems to systems or applications

• ⇅ Signing in to Chrome/Switching Chrome Profiles

  Thursday, May 7, 2026 google

• ⇅ MyResnet Wifi Internet and Support

  Saturday, August 31, 2024 network wifi myresnet

• ⇅ Requesting extra Google Drive space

  Updated: Tuesday, April 15, 2025

• ⇅ Alumni Email

  Updated: Tuesday, April 8, 2025 alumni

• ⇅ Service Invocation Failed for Banner

  Updated: Tuesday, April 15, 2025 banner login

Faculty Request/Question 3

• ⇅ How To Enable Screen Sharing as Zoom Meeting Owner

  Updated: Tuesday, April 8, 2025 zoom

• ⇅ How Campus-Wide aliases work

  Updated: Thursday, January 18, 2018 email

• ⇅ How Course Aliases Work

  Updated: Thursday, January 18, 2018 aliases email courses faculty

Event Support Request 1

• ⇅ Submitting an Event Support Request

  Updated: Wednesday, April 16, 2025

Projector, TV, or Podium Issue 1

• ⇅ AV Classroom Tech Tutorial

  Updated: Thursday, August 30, 2018

Networking Issue 1

• ⇅ Eckerd Wireless Networks

  Updated: Tuesday, April 8, 2025 resnet network wifi ecwifi ecguest connection

Cloud Storage Quotas 1

• ⇅ Google Storage Quotas

  Updated: Thursday, September 4, 2025 google gmail google drive

Web front-end 1

• ⇅ Website wording updates are handled by Marcom

  Wednesday, April 1, 2026 website webpage wording content marcom marketing edits

Apogee Stuff 1

• ⇅ Turning Off Mac Address Randomization

  Updated: Thursday, April 10, 2025