How do I change my password or reset it if I forget it?

Change My Password
Select Change Password under account management on the myEckerd homepage, or go directly tohttps://passwords.eckerd.edu

• Click Go to Reset Tool under Password Reset
  
• Enter your myEckerd Username and login using your current password, cell phone, or challenge questions.
  
• Enter your new password and click Reset
  

This will change your password for: Active Directory, Gmail, ECweb, Moodle, Library Databases, etc.

I Forgot My Password
Select Change Password under account management on the myEckerd homepage, or go directly to https://passwords.eckerd.edu

• Click Go to Reset Tool under Password Reset
  
• Enter your myEckerd Username and login using cell phone or challenge questions.*
  
• Enter your new password and click Reset
  

* Accounts created before July 2018 have been loaded with challenge questions, and we periodically ask users to update their challenge questions and cell phone (SMS) information using the Update Profile tool. If none of these methods work for you, please call ITS at 727-864-8318 and let the helpdesk know that you are unable to reset your own password.

If you are unable to use the forgot password page, please call 727-864-8318 and request a manual password change.